Terms of Service

Last updated October 21, 2026

Agreeing to these terms

These Terms of Service ("Terms") are a contract between you and LandPoint-USA LLC, doing business as LeadsAnswered ("LeadsAnswered", "we", "us"). They apply when you use leadsanswered.com, submit our form, chat with us, text us, call us, email us or book through our calendar (together, the "Site and Service"). By doing any of these, or by checking a box that refers to these Terms, you agree to them and to our Privacy Policy.

If you do not agree, do not use the Site and Service. You must be at least 18 and, if you act for a business, have authority to do so.

What this site is

This site lets you see how our AI lead-response system handles a new lead. When you reach out, you start a real conversation with our AI assistant and may get replies by chat, text message, phone or email.

What we publish on the site is general information. It is not legal, tax, financial or other professional advice. Reaching out does not make you our customer and does not create a partnership or any duty to you. Paid services are provided only under a separate written agreement that both of us sign.

Text messages and email

• Program: LeadsAnswered sends text messages about your inquiry, scheduling and follow-up, including informational messages and messages about our services.
• Your consent: when you check the consent box on our form, text us, or give us your mobile number and agree, you consent to receive text messages from LeadsAnswered at that number, including messages sent with automated technology and by an AI assistant. Consent is not a condition of buying anything. You confirm that you own the number or are its regular user and can consent for it.
• Frequency and cost: message frequency varies. Message and data rates may apply.
• Stopping: reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE at any time. You can also email us. We honor any reasonable request to stop, and we may send one message to confirm. After that we send no more texts.
• Help: reply HELP or email team@leadsanswered.com.
• Carriers: carriers are not liable for delayed or undelivered messages. Messages are for U.S. mobile numbers.
• Your information: mobile information and text message opt-in data are not shared with third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy.
• Email: you also consent to emails from us about your inquiry. Each commercial email has an unsubscribe link.

Calls, chats and the AI assistant

Calls to our number are answered by an AI voice assistant. Calls are recorded, and chats are stored and processed by us and our software providers. Our website notice and these Terms are our notice of this. If you do not want to be recorded, do not start or continue the call or chat, and use our form or email instead. By continuing, you agree to the recording.

The AI assistant can make mistakes. Do not treat what it says as professional advice, or as a promise that we will do something, unless we confirm it in writing. Please do not share sensitive information such as health details, government ID numbers or financial account numbers.

Response times we state, such as answering in under 5 seconds, are typical targets. They can be longer because of phone carriers, networks, outages, spam filters or your device, and they are not a guarantee.

Using the site

• Only enter your own details, or details you are authorized to enter. Do not enter someone else's phone number or email address. If you think a number was entered without permission, email us and we will remove it.
• Do not use the site or our system to send spam, to harass anyone, or for anything unlawful.
• Do not scrape the site, run bots against it, probe or test its security, overload it, or try to get around any limit on it.
• Do not copy, sell or reverse engineer any part of the site or our software.

We may block anyone who breaks these rules, at any time and without notice.

Calculator, examples and sources

The calculator and the examples on this site are illustrations built from numbers you enter or from sample numbers. They are not a prediction, a quote, an offer or a promise of results, and your results will differ. Example conversations show how our system can work and are not real customers. Studies and other sources are linked to their owners. We do not control them and do not vouch for them.

Our content

We own the site and everything on it: the text, design, logos, software and the Leads Answered name. You may view and use the site to evaluate our service for your own business. You may not copy, republish or sell it. If you send us feedback, we may use it without owing you anything.

Third-party services and links

The form, calendar, chat, hosting and spam protection come from other companies and may have their own terms and privacy policies. We link to other websites too. We do not control them and are not responsible for what they say or do.

Disclaimers

THE SITE AND SERVICE ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE SITE AND SERVICE WILL BE UNINTERRUPTED, ACCURATE OR ERROR-FREE. WE DO NOT PROMISE ANY PARTICULAR BUSINESS RESULT.

Limit on our liability

TO THE FULLEST EXTENT THE LAW ALLOWS, LANDPOINT-USA LLC (DOING BUSINESS AS LEADSANSWERED) AND ITS OWNERS, OFFICERS, EMPLOYEES AND SERVICE PROVIDERS ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM THE SITE OR SERVICE, EVEN IF WE WERE TOLD THEY WERE POSSIBLE. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SITE AND SERVICE IS LIMITED TO US$100.

Some places do not allow these limits, so they may not apply to you. Nothing in these Terms limits liability that the law does not allow us to limit, such as liability for fraud or willful misconduct.

If you cause us a claim

To the extent the law allows, you agree to defend and indemnify LeadsAnswered against claims, damages and costs (including reasonable attorneys' fees) that arise from your breach of these Terms, your misuse of the site, or details you submitted that you had no right to submit, such as another person's phone number.

Resolving disputes

1. Talk to us first. If you have a dispute with us, email team@leadsanswered.com with the details. We will both try in good faith to resolve it within 30 days before either of us starts a case.

2. Binding individual arbitration. If we cannot resolve it, any dispute between us about the Site and Service, these Terms or the messages and calls we send or make will be decided by binding arbitration, not in court, administered by the American Arbitration Association (AAA) under its rules that apply to the dispute, including its Consumer Arbitration Rules if you are an individual. The Federal Arbitration Act applies. The hearing takes place in Miami-Dade County, Florida, or by video or on documents if you prefer. The arbitrator decides all questions about the dispute, including whether it can be arbitrated, except that only a court decides whether the class action waiver below is enforceable. We pay the AAA fees that its rules require us to pay, and more if fairness requires it, unless the arbitrator finds the claim frivolous. A court may enter judgment on the award.

3. What stays in court. Either of us may bring an individual claim in small claims court. Either of us may go to court to stop infringement or misuse of intellectual property.

4. No class actions. YOU AND LEADSANSWERED EACH AGREE THAT CLAIMS CAN BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not combine claims or award relief to anyone but the person who brought the claim. If a court finds this waiver unenforceable for a claim, that claim goes to court instead of arbitration, and the rest of this section stays in effect.

5. You can opt out. You may opt out of arbitration and the class action waiver within 30 days of first agreeing to these Terms. Email team@leadsanswered.com with your name, the phone number or email you used with us, and a statement that you opt out. Opting out changes nothing else in these Terms.

6. Court cases. These Terms and any dispute are governed by the laws of the State of Florida, without regard to conflict-of-law rules. For any claim that is not arbitrated, you and we submit to the exclusive jurisdiction of the state and federal courts in Miami-Dade County, Florida. TO THE EXTENT THE LAW ALLOWS, EACH OF US WAIVES A JURY TRIAL.

7. Changes to this section. A change to this section does not apply to a dispute that has already begun.

General terms

• Changes. We may update these Terms. The new version applies from the date we post it. If you keep using the site after that, you accept it. For significant changes we will also give notice in a way that fits, such as a notice on the site.
• Suspension. We may suspend or block access at any time. Parts of these Terms that are meant to continue, such as the limits on liability and the dispute rules, continue after that.
• Whole agreement. These Terms, the Privacy Policy and any written agreement we sign with you are the whole agreement between us about the site.
• If part is invalid. If a part of these Terms cannot be enforced, the rest still applies.
• No waiver. If we do not enforce a right right away, we have not given it up.
• Assignment. We may transfer these Terms in a merger, sale or similar transaction. You may not transfer them without our written consent.
• Events beyond our control. We are not responsible for delays or failures caused by events we cannot reasonably control, such as outages of carriers or internet providers, power failures, or acts of government.
• Electronic records. You agree to receive notices and sign agreements electronically, and that an electronic record or a checked box counts as your signature.
• Notices. We may give you notice by email or text at the details you gave us. You can give us notice at team@leadsanswered.com.
• No third-party rights. No one else has rights under these Terms.

Contact us

LandPoint-USA LLC, doing business as LeadsAnswered, 25 SE 2nd Ave Ste 550 #345, Miami, FL 33131. team@leadsanswered.com.